Custom Companies, a transport company founded in 1986 and is based out of Chicago. The company started with the vision “to provide broad base of Transportation Solutions under one roof for customers.” The company prides itself in meeting the customer’s requirements along with providing safe, reliable and prompt quality. They provide domestic and international freight forwarding to the North America region. They also provide a web based service that customers can use to track orders, request shipping along with other shipping needs. They also have pride in their quality and even try to exceed their ISO 9001:2008.
Custom Companies offers its customers with on time shipping by offering a variety of shipping methods. Some of the transport methods they offer is, temperature-controlled freight, air ride trucks, dry-van, and even flatbed shipping. They are keen on providing a rapid response and being flexible with the customer whether a Fortune 500 or a smaller local company. The company also implements a dock management system that utilizes the shipment’s bar code and routes it to the correct shipping zip code.
With Custom Companies they pride themselves with their quality. They want to insure that the package is delivered safely and on time. The even offer insurance for your package in case something happens during shipment. They also make it easy for the customer to contact them because they are open 24 hours 7 days a week.
Custom Companies prides itself with its web based content that it provides to the customer. The site allows the customer get detailed tracking in real time, allowing the customer know when they can expect the package to arrive. For business the site allows for bill handling of their account and quote requesting for shipments. The site also mentions what makes them better with what types of technology they offer with their shipping. The site offers FAQ’s for people who are curious about what they do and what they offer.